TCEQ Customer Service Inspection-New Construction

Before continuous water service for new construction is established, Texas law requires an inspection of the private water-distribution system as a way to ensure that the water is safe to drink. This type of customer service inspection is required in Title 30 of the Texas Administrative Code (TAC), Subsection 290.46(j).
All the rules in 30 TAC 290, Subchapter D, are administered by the Texas Commission on Environmental Quality (TCEQ). These rules are contained in the TCEQ publication, Rules, and Regulations for Public Water Systems, RG-195.

The purpose of a customer service inspection is to identify whether one of two potential sources of contamination exists. One is a cross connection—an actual or potential connection between a drinking water supply and a possible source of contamination or pollution. The other potential source of contamination is lead plumbing materials.

Related Documents

Customer Service Inspections Requirements
- CSI Instructions ( PDF / 159 KB )
- CSI Certificate ( PDF / 64 KB )

Fall Cleanup Update

10/10/2026

The dumpsters are currently full. Until we can compact them with the backhoe, please do not bring any more trash.

Someone left a pile of debris on the ground. This needs to be cleaned up.

We can't have this event if the rules are not followed.

Tha k you.

Fall Clean Up Event

10/10/2026

Starting Saturday, October 10, 2025, from 8:00 a.m. to 5:00 p.m. & Ending Sunday, October 11, 2025, at 5:00 p.m.

Location: “The Depot” located behind city hall @, 293 Rusk Ave

Only customers on the Wells Utility System can participate in the Fall Clean-Up event.

For more information about the cleanup, contact the city hall at (936) 867-4615.

ONLY THE FOLLOWING ITEMS ARE NOT ACCEPTABLE.

No liquids are accepted (gas, paint, oil, antifreeze, freon, etc.), Oil filters, tires, refrigerators/air conditioners (unless certified that all of the freon is drained), no barrels or anything containing CFC's, no tree limbs, bagged leaves, or grass. NO TIRES ALLOWED.

The dumpster doors are not to be opened at any time.

Metal items can be left on the ground beside the dumpster.

Anyone wanting to take these items to sell at the scrap yard may do so.

Anything left will be placed in the dumpster on pick-up day.

All loose trash should be in the dumpster, not on the ground, and any messes should be cleaned up.

PUBLIC NOTICE

07/07/2026

Street Improvements on Wright Patman Dr.

The City of Wells has received a grant through the TxCDBG program for street improvements on Wright Patman Dr.

Construction Schedule: Construction is scheduled to begin on July 13, 2026, and end on December 10, 2026.

Road Access: During construction, residents on Wright Patman Dr. should expect one half of the road to be closed at a time. This will allow the contractor to complete the road improvements without closing the entire road. We also ask that, if you do not live on Wright Patman Dr., you limit driving on the road, so you do not interfere with the construction crew's ability to complete the work within the 5-month time frame set by the TxCDBG grant

Driveway Access and Parking: Residents’ driveways will not be blocked. At certain points during construction, residents living in apartments may need to park in front of the new offices on an as-needed basis.

Dust Notice: Residents should expect dust during construction. Please keep doors and windows closed and rinse vehicles as needed.

Questions: Please contact City Hall at (936) 867-4615 with any questions concerning the road work.